How Long is Hold time for WestJet?

WestJet allows passengers to get the best help from the customer service team in case of any issue they have been facing with the reservation of their flight ticket and change or cancellation. But sometimes people need urgent help, and the question that stuck in their minds before proceeding to connect with the agent over call is how long is the hold time for WestJet? The passengers have to wait for a maximum of 3 minutes and 48 seconds on hold to get in touch with the customer service agent of the airline. The steps needed to be followed by the passengers to get in touch with the executive are mentioned here.

Methods to Connect with WestJet

As the hold time with WestJet is not that long, the passenger finds that the easiest way to get in touch with the customer service agent of the airline is through the WestJet phone number. There are other ways through which you can also connect with the customer service executive of WestJet. 

Phone Call

• These are the steps that are needed to be followed by the passengers while connecting with the customer service agent. 
• Dial the  WestJet official customer service number 1-888-937-8538, and once you get connected, you must follow the IVR process. 
• Select your preferred language as well as the nature of your query while following the auto-generated process. 
• Once the IVR instructions are completed, you may have to wait for just a while, after which the customer service agent will get in touch. 
• Explain your query to them over a call, and the executive will provide you with the best possible solution. 

Live Chat

• The passengers can also connect with the representative of the airline through live chat if they don't want to place a call to the airline. 
• The first step is to get onto the airline's official website and look for the 'Contact us' option at the bottom of the page. 
• Once you get onto the airline's contact page, you must click on the chat icon in the bottom right corner of the page. 
• Follow the auto-generated text process, after which the agent of the airline will get in touch with you.
• You may also get asked to leave feedback about your experience with the customer service agent of the airline. 

Email

All you need to do is draft a mail mentioning their query and send it to the official email address of the airline. You'll receive an auto-generated confirmation mail, after which the customer service agent of the airline will get in touch with you. 

Contact Form

If the passengers wish to get a callback from the customer service agent of the airline, in that case, they have to fill out the contact form mentioning their details and a brief description of their query and submit the form. The executive will connect with you within 24 hours of submitting the form. 

Conclusion

You can simply read the complete information given above to know the hold time on the WestJet customer service phone number and follow the other process of communication. If you get stuck in the process of a phone call, make sure to visit the official website of the airline or comment down your concern in the comment section or feel free to call us. We believe this article will provide you with the best alternate solution.